Scaleit support

Scaleit USA will provide free, personalized, comprehensive phone and secure remote support for all clients during business hours. Scaleit USA is dedicated to keeping all of our customers up and running at all times. If for any reason onsite support is requested, the client will be invoiced for all expenses.
Scaleit has a long track record of service. We have been a leading provider in weights and measuring software provider since 1986. You can rely on Scaleit to meet the unique needs of your business.
  Scaleit USA is an affiliate of Scaleit Group; a European provider of advanced weighing software and equipment. Scaleit Group commands substantial market share in Norway and Romania. Scaleit W8 is also sold via a licensed dealer network in Denmark, Sweden and the United Kingdom.

Support:
• Free Phone and Secure Remote Support during business hours.
• Phone Support or Remote Support outside business hours will be invoiced.
• Onsite support will be invoiced for expenses (work and travel expenses).

Business Hours (Eastern Standard Time):
• Monday 8:00am – 5:00pm
• Tuesday 8:00am – 5:00pm
• Wednesday 8:00am – 5:00pm
• Thursday 8:00am – 5:00pm
• Friday 8:00am – 5:00pm
• Saturday Closed
• Sunday Closed

Support contact:
• 1-855-SCALEIT (855-722-5348) during business hours.
• 727-415-2597 outside business hours.


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  • Microsoft Windows 7
  • Microsoft Windows Vista
  • Microsoft Windows XP
  • Microsoft Windows Server 2003
  • Microsoft Windows Server 2008

Scaleit W8 can run on any of the above operation system, and on any version like Professional, Home, or Server. Both 32bit and 64bit versions are supported. Scaleit W8 will work on any combination of these systems. Scaleit W8 can be installed on a single computer or in a LAN with a central SQL database. In 2011 remote database can be used over internet. SQL 2000, SQL 2005 and SQL 2008 is supported. Scaleit W8 uses SQL 2005 Express on a single computer installation.


Support of Truck Scale Software

Our expert team at Scaleit offers personalized, comprehensive remote support.

Scaleit LLC will offer free phone and secure remote support for all clients during business hours. If for any reason onsite support is request, the client will be invoiced for all expenses. Support issues will be handled in order of their severity. With the most sever taking priority over the least sever. Scaleit LLC is dedicated to keeping all of our customers up and running at all times and will do whatever it takes to ensure all issues are taken care of as quick as possible!

Scaleit LLC is an affiliate of Scaleit Group, a Scandinavian provider of advanced weighing software and equipment. Scaleit has 50 employees in a number of European countries with long track record of service. As a weights and measuring software provider since 1986, you can rely on Scaleit products and support to meet the needs of your demanding business.


Online video training

Scaleit W8 truck scale software is robust and flexible, yet very easy to use. With Scaleit W8 there is no need for complicating schedules with expensive initial training courses. Hands-on training tools are available at your convenience and at no cost. All training is done by online video both included in the Scaleit W8 software and on www.truck-scale-software.com/video. Easy instructional videos are also available on YouTube.


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